Coop Mobile Reviews: How Good Is the Swisscom Network at a Bargain Price?

With an overall score of 4.3 out of 5, Coop Mobile is one of the most solid alternatives to Swisscom. Its great strength is the network: with 4.9 out of 5 for network quality, Coop Mobile reaches one of the top scores in our ranking, because the provider uses the Swisscom network. A fair price adds to that, which we rate 4.2 out of 5.

The catch for this quality shows up elsewhere. On roaming (3.5 out of 5) and customer service (3.8 out of 5), Coop Mobile is weaker than the big brands. If you mainly want reliable reception in Switzerland without paying the full Swisscom price, you are still in good hands.

This ranking is based on our in-house rating system. An AI-assisted analysis checks our data against several criteria such as price, network performance, roaming and customer service, so you get a fair and independent assessment.

Coop Mobile uses the Swisscom network, which regularly comes out on top in the big network tests. You get the same coverage as customers of the parent brand: in cities, suburbs, on trains and in many mountain and remote areas too. That is exactly where Coop Mobile stands apart from many other low-cost providers.

Our network score of 4.9 out of 5 reflects this. For video calls, streaming or working on the move, the connection is reliable across Switzerland. If good reception away from the big centres matters to you, Coop Mobile is among the best options of the secondary brands.

Coop Mobile keeps its range simple. Our selection has two plans, both with unlimited calls and SMS in Switzerland and a one-month minimum term.

The plan at 11.95 CHF per month gives you 6 GB of data in Switzerland but no roaming. A cheap choice for anyone who mostly calls and surfs at home.

The plan at 25.95 CHF per month offers unlimited data in Switzerland and roaming in Europe with 2 GB of data. Calls made from abroad are not included.

Both plans carry an activation fee of 49.- CHF. Prices are updated regularly. Always check the current offer directly with Coop Mobile before you sign up.

On roaming, Coop Mobile is rather reserved. The cheapest plan has no roaming, the larger one offers 2 GB in Europe, and calls from abroad are not included. That is enough for a weekend in Europe, but not for longer trips or business travel.

Our roaming score of 3.5 out of 5 shows the limits. If you travel abroad often, other providers have bigger packages. Check the terms before you go and book add-on packs if needed.

Coop Mobile belongs to a well-known retail brand and benefits from that familiar setting. You can manage your plan through the provider's digital channels, including invoices, options and roaming.

At 3.8 out of 5, the customer service score is decent but not outstanding. If you rely on personal advice when you have questions, it is wise to check the current contact options on the Coop Mobile website before you sign up.

For the plans in our selection, the minimum term is one month. So you can try Coop Mobile without committing to 12 or 24 months straight away.

Bear in mind the activation fee of 49.- CHF charged at sign-up, and read the cancellation terms carefully before you commit. You can usually keep your phone number when you change provider.

The strengths:

The Swisscom network is the trump card: with a top network score of 4.9 out of 5, reception is reliable outside the cities too. Both plans include unlimited calls and SMS across Switzerland, and prices are fair, with plans starting at 11.95 CHF per month. The minimum term is only one month, so there is no long commitment. On top of that comes a familiar name from the retail world.

The weaknesses:

Both plans in the selection carry an activation fee of 49.- CHF. Roaming is limited: it is not included in the cheapest plan, and the larger one gives only 2 GB in Europe. The choice is also small, with just two plans in our selection. And customer service, at 3.8 out of 5, sits in the solid middle but no higher.

Coop Mobile suits you if you want reliable reception in Switzerland, in the countryside and the mountains too, and do not want to pay the full Swisscom price for it. That includes commuters, families, nature lovers and anyone who prefers a simple plan with a short term.

It is less suitable for frequent travellers and for anyone chasing the absolute lowest price. In that case, compare it with GoMo, Lidl Connect or Wingo.

Coop Mobile is a smart choice if network quality is your top criterion. You get the Swisscom network at a fair price, with unlimited calls and SMS and a minimum term of just one month. In return, you accept limited roaming and an activation fee. If you want to be reachable everywhere in Switzerland without paying full price, compare Coop Mobile with the other providers now.